Your TeamSays Chat can take your question and drive a conversation to get to the bottom of things with high clarity.
The goal of receiving feedback is to derive positive, and negative sentiment to help you understand sources of problems at a deeper level.
You can see insights at a level of Category, Question, and Conversation.
Of course, you always have access to the full transcript of the conversation to understand what was said without losing context.
Questions led by TeamSays Chat prepare options that make sense in the context of given question to simplify conversation and help user give more detailed answers.