Brand owners track reputation of their brands by gathering anonymous feedback from customers and partners.
Integrating an anonymous feedback system, such as TeamSays, provides a tangible method of measuring current brand reputation, and finding ways of preventing any issues from getting too big.
Every client and partner can submit anonymous feedback for brand owners to keep track of how their brand is doing.
Why TeamSays?
TeamSays provides the necessary tools to make brand owners’ work more transparent and manageable. They ask questions about their product, service, and approach in just a few minutes. Once data is gathered, TeamSays provides tools to track sentiment, see actionable insights to make progress. Put simply, TeamSays offers a safe environment for everyone involved in your service to share their impressions and concerns.
Approach
TeamSays is built following a calm design approach. There are no endless notifications or elements to monitor. Once the categories and questions are set up (which takes no more than 15 minutes), it requires no maintenance.
Value and Impact
By integrating TeamSays, brand owners can meticulously track their brand reputation and impressions in the background.
Zero maintenance after initial setup brings a channel where customers and partners can express their true opinions before they turn into problems.
Preventing issues at a seed stage is the key for managing brand reputation and optics.